Requirements:

• 4+ years professional experience as a user experience designer
• Bachelor's degree, preferably in design.
• Experience working cross-functionally with engineering, Product, and customers.
• Excellent communication, presentation, and interpersonal skills and ability to analytically defend your design decisions.
• Visual design expertise; capacity for building engaging, highly usable and intuitive designs and layouts, with a propensity towards simplification.
• Experience working in a collaborative team environment
• Strong practical knowledge of user-centered design methodologies and usability principles
• Proficient in standard design tools including Photoshop and Illustrator, Sketch, Invision, etc.
• Have demonstrated the ability to quickly build interactive prototypes.
• Have an online portfolio that illustrates a strong user experience skill-set for large scale projects (please provide a link to your portfolio).
• Experience design for customer support agents or similar workflows
• Experience with HTML, CSS, and responsive layouts. - Develop, conduct, and summarise findings from usability studies.

Responsibilities:

• Conduct competitive analyses of other websites that operate in the same space
• Prepare customer analyses based on our target demographic and initial transactions
• Participate in creating a content development strategy
• Coordinate with UI design team on issues like navigation, page routing, product page design and more
• Track usability goals and prepare reports for senior management
• Develop mockups for our development and design team
• Conduct usability tests on each independent type of page on the website and create a report showcasing your finding